Run Services

Cost Reduction
While cost reduction may be a common objective for many projects, we offer a pure commercial benchmarking and cost reduction assessment.
Having worked with clients through the financial crisis in 2007 and supported government departments through significant budget reduction cycles, we have developed a methodology for quickly identifying where costs can be taken out without impacting service or where a small reduction in service could greatly reduce costs.
We use a mix of industry benchmarks, our own commercial insights into vendors current pricing and a unique modelling approach to carry out the cost reduction service quickly and efficiently.
Process Optimisation
The key to customer satisfaction and efficiency is a set of crisp, well defined and optimised processes for the delivery of IT.
While we will use ITIL as a baseline for assessment, we will always look to help you define and design light touch, simple and efficient processes that will help reduce the time and effort to deliver, thereby driving down costs.
Our process optimisation service can work with any core IT process.
Risk Review
Many organisations that suffer significant incidents that impact their business were either unware that the risk existed or under-estimated the potential impact.
We use the internationally recognised audit standard, COBIT (Control Objectives for IT) to undertake a thorough, holistic and evidence based audit of your organisation’s IT infrastructure, systems and processes to determine where there may be risks and their potential impact.
We will then work with your staff and suppliers to identify remediation actions and projects so that the outcome of our work is a clear plan to mitigate or reduce risks over a defined time period.